With the frequent changes in technology, the Ethiopian airways has continuously made alterations within their technologies to best suit and effectively serve her customers the recent being an upgrade in their mobile application functionality.
The handset friendly mobile app has been customized with a suite of innovative features including document scanning, mobile wallet for boarding pass, localization, geolocation and many more.
With all these amazing features, the Mobile Application places convenience at customers’ fingertips with enhanced functionality, performance and responsiveness.
The Ethiopian mobile app can be used in six languages; English, French, Chinese, Italian, Spanish and Portuguese. More so, Ethiopian passengers can use the App in Amharic, Tigrigna and Oromifa local languages.
The application also has over 27 payment options including Master Card American Express, Visa, JCB, Union Pay, Ali Pay and Diners Club. With these different payment options, payment is now effortless, as the process of credit card data input is simplified with scanning.
Being available for both iOS and Android devices, Ethiopian Mobile App is helping customers make fast and accurate check-in process through the document scanning feature making it convenient and user friendly to customers.
The Ethiopian Airlines Group Director Digital, Mr. Miretab Teklay said that they were pleased to maintain technological innovations in order to efficiently enhance hassle-free travel experiences while optimizing travel times and minimizing costs for the global customers.
Ethiopian Mobile App has significantly reduced travel processes and formalities with minimal steps, data entry and visually appealing experience to other services including geolocation services and low fare search.
Since its inaugural launch of the application in December 2017, the Ethiopian Mobile App has been downloaded more 700,000 times.
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