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Airtel Uganda extends one –on-one customer care experience to Ndeeba

Airtel Uganda has opened up a new one stop service centre to residents of Ndeeba and surrounding areas as part of their 18 premium shops expansion programme across the country.

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The premium shop will ease access of services to residents who have been previously getting related services in Kampala’s central business district.

The opening ceremony took place on Wednesday 25th July 2018 at  Ndeeba service centre attended by Airtel Uganda team led by Ms. Dorothy Kyeyune, the Service Experience Lead as well as Rubaga Division community leaders including; Deputy Mayor of Rubaga Division,  Omulangira Asuman Ntale; and the three Local Council 5 chairpersons from Rubaga Division; Hajji Kibirige, Nakabugo Faridah and Damba Ismail.

“Having successfully expanded our network to reach even the most remote areas of Uganda through increased network masts and more reliable network connectivity, we now feel that it is important to enhance the customer experience by ensuring our physical presence in as many areas as possible.” commented Ms. Kyeyune Doreen.

“These 18 premium shops will further strengthen our footprint in Uganda by supplementing on our already existing kiosks, mini shops, distributor locations and super agencies,” she added.

Customers being attended to at the new Airtel Uganda service center in Ndeeba town.

Other premium shops have been opened in Entebbe, Gulu, Lira, Kabale, Soroti, Jinja, Fortportal, Mbale, Mbarara and Arua districts.

 

 

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