On Friday 07th September 2018, Telecommunications service provider Airtel Uganda unveiled another new premium shop at Thobani centre building, Kampala road.
The new customer care shop comes as part of the expansion programme the telecom is undergoing. This year, the telco opened 18 new premium shops in Kampala, Tororo, Iganga, Kamuli, Soroti, Mbarara, Hoima and other major towns across Uganda during the months of July and August.
Commenting on the new development – Airtel Uganda Legal Director Mr. Dennis Kakonge said; “We understand the importance of one-on-one customer service in a professional and yet friendly environment. This is the reason why Airtel has over the past few months focused its efforts on setting up physical locations across the country where our customers can be served by our professional staff’’.
“These premium shops will further strengthen our footprint in Uganda by supplementing on our already existing kiosks, mini shops, distributor locations and super agencies across Kampala,” he added.
All the new premium shops that have been opened are located in central and accessible locations with convenient opening hours and superior merchandise. They are a one-stop center for Airtel service solutions such as SIM card purchases and registrations, Airtel Money, e-recharge and data connectivity. The shops also have experienced staff in place for consultations on all Airtel’s offerings.
