DHL Express yesterday 9th August 2018 launched an e-commerce workshop majorly targeting retailers and business operators as they prepare them for the booming global market following an increase in internet usage and easy access for courier.
This workshop will also provide adequate knowledge to attendees from start-ups to large business on matters of how to enhance e-commerce shipping capabilities and also how to get internet savvy buyers like millennials – 68% of whom are likely to choose a retailer based on delivery options offered.
The increase in technology advancements has made e-commerce grow at a remarkable pace where DHL customers are pushed to grab into the share of the market pace.
DHL Express, Country Manager for Uganda, Fatma Abubakar said that; “Our customers’ success is closely tied to their buyers’ satisfaction with the delivery experience and the delivery options offered. DHL has developed services that both enhance the customer experience and that support web merchants as they access new markets. The workshop will showcase those services, from flexible delivery options for buyers to intelligent website analyses tailored to merchants.”
‘’For companies looking to build flexibility into their networks and to take advantage of the overseas demand that arises sometimes unexpectedly with the launch of an e-commerce offering, international express logistics companies can provide global networks that make door-to-door access to overseas markets and a premium service offering possible. They also provide indirect benefits to e-commerce companies by providing additional brand credibility and trust, streamlining their logistics processes, and minimising financial risks by reducing the time spent by inventory in transit and ensuring full visibility on orders’’. She added
We want to educate current customers and to convert potential international web merchants,” says Abubakar. “We’re convinced that cross-border e-commerce has a huge upside that many merchants – B2C and B2B – have not yet tapped. Our aim is to support web sellers as they go global and to stand as the international express provider of choice for e-commerce.”
