United Kingdom unveils online Visa and Immigration application access website for customers
United Kingdom’s home office recently launched the new Access UK Service portal for online UK Visa and Immigration application as a commitment towards improving the UK Visas and Immigration service so as to make it more convenient, quicker and easier for customers to apply for a UK Visa.
The introduction of this latest technology is a step towards improving their online customer journey and the digitisation of services.
Currently, the United Kingdom Visa (UKVI) is entirely changing its service to allow customers to enjoy as smooth a visa application process as possible with changes to their Access UK Service. Through this service, clients will be able to book for their visa application centre appointment, scan and upload their supporting documentation at their own comfort wether at home or work place and also be able to purchase any additional services which are intended to enhance their experiences in one continuous journey.
Furthermore, customers will now have the opportunity to continue uploading documents to support their application up until the day of their appointment, the exciting new arrangement means that a big pool of customers will no longer have to submit their original documentation though they will still have to provide their passport in order for a vignette to be placed should they be granted a visa.
This service is currently being rolled out worldwide and is available in South Africa, Lesotho and eSwatini.
Flexibility and Compatibility of the system
The service is available on mobile devices, enabling application forms to be completed on smart phones or tablets so as to make it more convenient for applicants. This application is often more concise and quicker to complete, as questions are only asked when they are relevant to a customer’s previous answers.
Customers can review, edit and download their partially completed application at any point before submission thereby making it simpler to check, edit and update responses as required.
The application fee is displayed in the appropriate local currency so as to make it easier to understand the overall cost.
Customers will now transition smoothly through the application process to booking their appointment at their chosen VAC to submit their biometrics, without having to visit multiple online sites. The vast majority of customers will be able to self-upload their supporting evidence, and customers will be able to easily select and pay for additional services to suit their needs.
Access UK means visa customers can make quicker visa applications using an intuitive online form, use easy-to-follow checklists and steps which list the evidence required to make an application, upload all required documentation themselves, up until the day of their appointment, make changes to their application at any moment, conveniently select a standard, priority or super-priority service where available and apply flexibly using any mobile device.
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