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US REPATRIATION FLIGHTS: Brussels Airlines cancels Flight hours prior to Travel

Brussels Airlines last weekend called off a Repatriation flight from Entebbe International Airport to Brussels as scheduled to fly on Sunday 16th August 2020.

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The Brussels Airlines’ canceled flight came on short notice just hours prior  to travel whilst most passengers had anticipated to travel between Entebbe International Airport and Brussels Airport where some could have connect flights to parts of the United States of America and the rest of the World.

The Airline suggests it will not be re-embarking on passenger repatriation flights soon until the Government of Uganda reopens International commercial air travel upon reopening Entebbe International Airport for commercial flight operations.

In the same context, the United States of America Embassy in Uganda therefore advises all her citizens planning to fly back home that all scheduled repatriation flights from Entebbe to the Americas and other parts of the World remain subject to ultimate approval by the Government of Uganda and therefore should be glued on the lookout for flight changes by the Embassy and travel agencies.

Below is the updated flight information and travel contacts for booking

DateDestination/ Transit PointAirlineDestination/ Transit Point
16 Aug 2020

23 Aug 2020

30 Aug 2020
Amsterdam (AMS)KLMLillian.Wanzusi@KLM.com; Lukia.Otema@KLM.com; +256-752-750-350; reservations.kla@satgurutravel.com
17 Aug 2020Addis Ababa (ADD)Ethiopian Airlines  aishak@ethiopianairlines.com +256-705-775-578
24 Aug 2020​Dubai (DXB)Emiratessales@travelcare.co.ug; +256-754-222-600; +256-752-750-350

However, the Embassy reveals that all flights on schedule are to be accessed via booking through travel agencies including KLM Reservations Office; Lillian.Wanzusi@KLM.com;
Lukia.Otema@KLM.com;+256-752-750-350; Satguru Travel (reservations.kla@satgurutravel.com; +256-750-550-060) and Ethiopian Airlines via aishak@ethiopianairlines.com +256-705-775-578.

Interested passengers must book directly with the airline or travel agency indicated.  Travelers will be able to book an itinerary to a final destination in the United States. Though, the Embassy clarifies that the US Government does not control flights, pricing, availability and cancellations as they are all under the jurisdiction of the Airline.

The US Embassy also reveals that, there are no free repatriation flights for U.S. citizens.  According to U.S. law, departure assistance to U.S. citizens must be provided on a reimbursable basis.  The U.S. Embassy has no plans to charter an evacuation flight out of Uganda but if it were to do so, the Embassy would require passengers to sign a promissory note for the loan and reimburse the U.S. government for the cost of the flight. 

Furthermore, Foreigners stranded in Uganda and Interested in flying back home should verify their passports and other documentation valid for at least six months from today’s date.  For American Citizen Services, including passport renewals, please visit the US website.

Consular Services:

Beginning August 3, the consular section at U.S. Embassy Kampala will started to offer limited routine passport appointments and appointments for Consular Reports of Birth Abroad (CRBA). 

To schedule a passport appointment, please visit their website, which will is open for appointments.  To qualify for a CRBA appointment, you must first be documentarily ready for interview.  To submit your documents for review, please email KampalaCRBA@state.gov

CRBA appointments will be scheduled for those who are already documentarily ready in chronological order of receipt. 

COVID-19 Restrictions:

On July 21, President Museveni announced changes to the current restrictions, including allowing shopping arcades and beauty salons to reopen immediately, permitting boda boda drivers to begin carrying passengers again on July 27, and shortening the curfew to 2100h-0530h.  Schools, churches, and mosques remain closed.  Entebbe International Airport, as well as all land borders, remain closed to regular passenger traffic.

Visa Status of Foreign Residents and Visitors in Uganda:

The Ministry of Internal Affairs opened their office for visa renewals and other routine immigration matters on June 15. Foreign residents and visitors with visa issues or questions can visit their office Monday through Friday from 0800 to 1400.

The Ministry of Internal Affairs under the Directorate of Citizenship and Immigration is the issuing authority for Uganda visas and is the entity that may be able to provide guidance.

Currently, Uganda has so far registered 1,500 confirmed cases of COVID-19 and 13 deaths due to COVID-19 as reported according to the Ministry of Health.

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