Customers banking with dfcu will now have a reason to smile after the revamp on the Omni-channel, an all in one platform that allows customers carry out different transactions on one single Application.
Customers banking with dfcu will now enjoy faster, safer and simpler banking with the revamped e-Banking platform called dfcu Quick Banking. The e-banking platform first introduced in 2011 has been enhanced to deliver a convenient and seamless experience for customers using Feature phones, Smartphones and the internet.
This has been done in a bid to reduce on time wasted in long ques so as all transactions can be configured in just a minutes procedure.
Dfcu Bank’s Head of Consumer Banking Denis Kibuka Musoke reiterated the Bank’s commitment to improving customer experience across all touch points.
“We have enhanced our e-Banking platform to provide a great User Experience and ensure an enriched Customer experience for our Retail and Corporate Customers. dfcu Quick Banking is Omni-Channel providing multiple ways for customers to transact through USSD for feature phone users, Online and App for Smart phone users. But more importantly, our new platform is about delivering a seamless and consistent e-Banking experience that focuses less on transactions and more on the customer experience,” says Denis Kibuka Musoke.
dfcu Quick Banking will enable customers track and manage their account activity, carry out multiple transactions and stay in total control of their bank accounts wherever, whenever across a range of devices including mobile phones, tablets and computers without needing to visit the bank.
