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With continued efforts aimed to the great cause, Uganda Civil Aviation Authority (UCAA) and Entebbe International Airport have retained the prestigious ISO 9001:2015 Quality Management Systems (QMS) Certification.

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ISO 9001:2015 specifies requirements are to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system used to manage quality.

Having fully complied with these strict requirements set on standard of the United Kingdom Accreditation Service (UKAS), the Certification body approved and re-certified UCAA, Entebbe Airport and 11 aerodromes to the ISO 9001:2015 standard starting this month up to 2024, a period of three (3) years. 

UCAA will undergo annual surveillance audits for monitoring and assessment purposes to ensure compliance and continuous improvement. The QMS recertification audit on Uganda was conducted from April 10 to May 21, 2021. The certification was also awarded to Arua, Gulu, Kidepo, Jinja, Kasese, Kisoro, Pakuba, Soroti, Tororo, Mbarara and Moroto Airfields.

The QMS ISO 9001:2015 certification was first awarded to Uganda in December 2018. It is a transition from the ISO 9001:2008 standard that was attained by UCAA and Entebbe International Airport in 2016. It relates to the provision of aeronautical services within the Flight Information Region of Uganda to include regulation, licensing, air navigation services, search and rescue, certification of air operators, operation and maintenance of aerodromes, security and corporate support services.

This certification implies that the holder has systems and processes in place that meet the needs of all interested parties in the aviation industry, including statutory and regulatory requirements.

ISO 9001:2015 is an international standard dedicated to Quality Management Systems (QMS). It outlines a framework for improving quality and a vocabulary of understanding for any organization looking to provide products and services that consistently meet the requirements and expectations of customers and other relevant interested parties in the most efficient manner possible.

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